Return Policy

Return Policy – Repfinity

At Repfinity, we're committed to making sure you love your purchase. If something isn't right, we're here to help with easy returns and exchanges.

1. Return Eligibility

To be eligible for a return, please make sure the following conditions are met:

The return is initiated within 30 days of receiving your order.
Items are unused, unwashed, and in their original condition, including all tags and packaging.
Sale items and gift cards are non-refundable, unless stated otherwise.

2. How to Return

Returning an item is simple:

Contact Us: Email us at repfinity.support@gmail.com. Provide your order number and reason for the return.
Prepare Your Return: Package your item securely in its original packaging.
Ship the Return: We'll guide you on where to send it.

3. Refunds

Processing Time: Refunds will be issued back to your original payment method within 5-7 business days or earlier of receiving your return.
Shipping Fees: Original shipping fees are non-refundable.
Partial Refunds: If the item shows signs of use, only a partial refund may be granted.

4. Exchanges

Need a different size or colour? No problem! We offer free exchanges within 30 days. Just reach out to our support team to initiate the process.

5. Damaged or Defective Items

We stand by the quality of our products. If you receive a damaged or defective item, contact us at repfinity.support@gmail.com with a photo of the issue. We'll send a replacement or issue a refund immediately.